Tech Update: Gamespy Server Closure Transition is Underway

Posted on April 29 2014, 5:07pm | Author: R* Q | Filed Under: Games, Social Club, Support

We want to give everyone a quick update on the actions we’re taking in light of GameSpy and GLU Mobile’s decision to shut down their backend servers this coming May 31. While Grand Theft Auto V is unaffected, our teams are currently working to patch specific older titles to keep the transition as smooth as possible and minimize the impact to online-enabled play and your in-game experience. The majority of changes will be in the form of Rockstar Games Social Club services, including stat tracking and leaderboards.
 
For a full list of the changes, please head to the Rockstar Support page.

(Updated) Grand Theft Auto Online: Maintenance Period

Posted on April 2 2014, 12:00am | Author: R* Q | Filed Under: Games, Social Club, Support

Update Jan 16 – We’re happy to report this maintenance has now been completed and Grand Theft Auto Online is back up and running. Thanks again everyone for your patience.

Grand Theft Auto Online will be down for maintenance beginning tonight at 9PM Eastern Time through tomorrow, Thursday January 16th. We expect to be back up within 24 hours. Apologies for the inconvenience.

Taking Aim at GTA Online Cheaters

Posted on January 16 2014, 7:00am | Author: R* Q | Filed Under: Games, Support
 
Update Jan 16 – Please note that today’s maintenance has now been completed and Grand Theft Auto Online is back up and running. Thanks again everyone for your patience.
 
In recent weeks, a small number of Grand Theft Auto Online players sought to exploit the game by generating and distributing game-breaking amounts of in-game cash, disrupting the experience for other players.(Updated)
 
We will continue to issue title updates on an ongoing basis to counter the negative impact this has had on gameplay, and as part of today’s maintenance period, we are removing the counterfeit GTA$ from the game's economy. Anyone who innocently received GTA$ as a result of these exploits but did not engage in cheating to acquire it will not face any further action - the funds will just be removed, and you'll be able to keep any items you currently own.
 
Those who actively engaged in cheating and exploiting the game in this manner will, however, be subject to in-game penalties at our discretion. This may include being placed in isolated cheater pools or banned from GTA Online altogether.
 
Should you ever encounter someone in GTA Online that appears to be taking advantage of exploits in your session, we ask that you alert us directly via the in-game reporting functionality. In the Pause menu, under the Online tab, select Players and scroll to the offending player. From there, select Report and choose Exploits from the violation options.
 
We're grateful for the community's continued support in dealing with these issues and once again apologize to anyone that has had their Grand Theft Auto Online experience sullied by these exploits that broke the game's natural flow. Please stay tuned for lots more news about GTA Online in the weeks ahead.

The GTA Online Beach Bum Update is Now Available

Posted on November 19 2013, 10:06am | Author: R* Q | Filed Under: Games, Social Club, Support

The world of Grand Theft Auto Online gets even deeper with the Beach Bum update, now available on both PlayStation 3 and Xbox 360. In order to keep GTA Online flexible and constantly evolving, the game is built to receive new content in a variety of ways including major paid expansions at specific points across the year, dropping additional content via regular title updates, and even the instant and seamless addition of jobs via the Rockstar Social Club. The Beach Bum content comes via a free update to GTA Online and Grand Theft Auto V's Story Mode as part of the latest automatic Title Update (1.06), so just fire up your console to download it. Alongside additional game tuning (see details below), the Beach Bum update includes:
 
NEW VEHICLES, WEAPONS & MORE
Take on new Beach Bum Races with the BF Bifta dune buggy, the rugged Canis Kalahari off-road truck or the Bravado Paradise beach camper van. For aquatic-based endeavors, the classic Speeder speedboat is also now available. All four vehicles can also be accessed in Story Mode and are available at no in-game cost. To access them in GTA Online, just visit the southernsanandreassuperautos.com in-game website (or docktease.com for the Speeder).
 
Also available in both Story Mode and Online (and at no additional in-game cost) are the new SNS Pistol & Broken Bottle - a pair of close range weapons perfect for any beach blanket brouhaha.
 
This update also features a wide array of new apparel - everything from casual canvas hats to tank tops, t-shirts, board shorts and bikinis in a wide range of styles and colors... plus new hairstyle and tattoo customization options. 
 
30 NEW JOBS COMING TO THE WORLD OF LOS SANTOS & BLAINE COUNTY
In conjunction with today's Beach Bum update, we're also adding 30 new Jobs to GTA Online today. This includes new beach-themed Races, Deathmatches, Parachutes, Last Team Standings and Gang Attacks, plus the beachfront "Survival on Del Perro Pier" and more.
 
 
TITLE UPDATE 1.06
Along with the new Beach Bum update content, automatic Title Update 1.06 also includes a host of fixes and adjustments for Grand Theft Auto Online, which are listed here:
 
  • Fixed an issue where the game would delete your personal Vehicle if you have another player in it when you add a Tracker and Insurance.
  • Fixed an issue where players could become stuck on the aerial view when entering GTA Online with cloud servers down and having just launched a mini-game.
  • Fixed an issue where the mission 'Damaged Goods' would start even though it had previously been completed.
  • Fixed an issue where under rare circumstances players couldn't claim back their personal vehicle in GTA Online. 
  • Fixed an issue where under rare circumstances players were able to get the Declasse Sheriff SUV into Los Santos Customs and respray it causing the menus to malfunction.
  • Fixed an issue where in rare circumstances players would lose all personal vehicles after being idle kicked and unable to rejoin an online session.
  • Fixed an issue where players could occasionally get stuck after killing a pedestrian with a golf ball.
  • Corrected an exploit where players would retain their personal vehicle after selling it at Los Santos Customs mod shop by transitioning back and forth between Story Mode and Online.
  • Corrected an exploit where players could keep repeatedly selling a Bati 801 to Los Santos Customs.
  • Corrected an exploit where players were able to duplicate vehicles by accepting a Mission while leaving a high-end garage.
  • Corrected an exploit where a player could start a Team Deathmatch with all players on the same team.
  • Players are no longer able to delete their GTA Online character while the Rockstar cloud servers are unavailable.
 
Players experiencing any remaining technical issues (or specific issues relating to this new Title Update) are encouraged to visit our support website and get in touch with a member of our support team for proper assistance. You can also hit them up at @RockstarSupport on Twitter.
 
 
DYNAMIC TUNING TO GTA ONLINE
In tandem with today's Title Update, we've also completed a new round of dynamic tuning on the game. This includes changes to the Bad Sport system and continued balancing of rewards for all different types Jobs. Notable adjustments are listed below:
 
  • The Bad Sport penalty for destroying personal vehicles has been reduced significantly.
  • Players will no longer receive a Bad Sport penalty when they are in a non-moving tank and other players crash a vehicle into them.
  • The GTA$ and RP rewards for Races, Deathmatches and Parachuting are now based on the average time they take to complete.
  • Players now receive GTA$ and RP rewards when failing a cooperative Job or being a member of the losing team during a Versus Mission, depending on how long the Job / Mission lasts.
  • In Team Deathmatch, all players on a team now receive the same GTA$ and RP rewards, with the winning team getting roughly 4-5x what the losing team receives.
  • Removed some instances of debris in specific Races, including the cardboard from the 'Down the Drain' Race.
  • Deliveries from Pegasus have been reduced from $1,000 to $200.
  • The cost of removing a wanted level by calling Lester has now been scaled based on the amount of stars you have - at a cost of $200 per star.
  • Restricted cars and vehicles that have been added to player garages through exploits have been removed. This includes tanks, helicopters and police vehicles.
  • The following vehicles have been added to the southernsanandreassuperautos.com website in-game: BF Dune Buggy, Canis Bodhi, Karin Rebel, Maibatsu Sanchez 2, Vapid Sadler, Vapid Sandking SWB.
  • To eliminate any remaining vehicle loss issues, an additional automatic cloud save will occur when purchasing a vehicle or vehicle modification.
  • Made adjustments to how the player’s Strength stat is calculated.

As we continue to tune and adjust the evolving Grand Theft Auto Online player experience in the weeks and months ahead, we ask that you keep sending us your feedback - just fire over an email to gtaonline@rockstargames.com and tell us what you'd like to see implemented in future updates.

New GTA Online Title Update 1.05

Posted on November 5 2013, 10:15am | Author: R* Y | Filed Under: Games, Support

The newest automatic title update for GTA Online is now available for both PlayStation 3 and Xbox 360. As mentioned previously, this update addresses some residual issues where occasionally people's vehicles or vehicle modifications were disappearing due to a cloud save failure - as well as the other fixes mentioned below:

  • Built in measures to prevent users from losing their progress when there is a cloud outage
  • Built in a number of measures to protect players’ cash balances even if there are network problems
  • Fixed an issue where on rare occasions during network problems the player could lose their Online vehicle or mods after exiting GTA Online

Of course, if you're still experiencing any other technical problems, please visit our support website to contact our support team and subscribe to the GTA Online Launch Status article. You can also shoot us a quick message at the Rockstar Support Twitter.

We also encourage you to send any constructive gameplay feedback you have to us at our GTAOnline@rockstargames.com address, as we continue to monitor it for all the latest suggestions for tweaking and improving the experience of GTA Online.

On a related note, we anticipate the GTA$ Stimulus to be distributed in the next couple of days following this Title Update. The Stimulus will go out over the course of a full day once it's initiated so don't be alarmed if people on your friends list receive it before or later than you do. Enjoy and we certainly appreciate your patience and understanding as we sort out these remaining issues.

New GTA Online Title Update

Posted on October 18 2013, 8:34am | Author: R* Q | Filed Under: Games, Social Club, Support

The latest automatic title update for GTA Online is now available for both PlayStation 3 and Xbox 360. As promised, this update addresses the remaining issues where some people's vehicles or vehicle modifications were disappearing due to a cloud save failure - as well as all the other fixes mentioned below:

  • Fixes numerous issues that were causing vehicle loss and/or loss of vehicle mods
  • Fixes an issue where the incorrect car is replaced when choosing to replace a car in a full garage
  • Fixes an exploit allowing players to sell the same vehicle multiple times
  • Fixes an issue that caused personal vehicles to be duplicated
  • Fixes an issue where some players were unable to pay utility bills on an owned apartment or house
  • Fixes an issue where players were not getting Crew invites in-game
  • Fixes an issue where the starting point for the tutorial race was not appearing
  • Fixes issues with joining Jobs from within a player-owned garage
  • Fixes issues with players getting stuck while using playlists
  • Fixes additional issues causing black screens, long load times, and players getting stuck in the sky cam
  • Adds details in the UI to clarify that characters created while Rockstar cloud is unavailable are temporary (non-saved)
  • Adds changes to the character creator to make better-looking default characters with the “random” option
  • Players now only lose a maximum of 500 GTA$ upon death in Freemode

Of course, if you're still experiencing any other technical problems, please visit our support website and subscribe to the GTA Online Launch Status article. You can also shoot us a quick message at the Rockstar Support Twitter.

We also encourage you to send any constructive gameplay feedback you have to us at our GTAOnline@rockstargames.com address, as we continue to monitor it for all the latest suggestions for tweaking and improving the experience of GTA Online.

 

Previously:

New Title Update to Address GTA Online Game Progress Loss and Other Issues

Posted on October 9 2013, 5:52pm | Author: R* Q | Filed Under: Games, Social Club, Support
 
Update: This automatic title update is now available for both PlayStation 3 and Xbox 360 worldwide.
 
A new title update to address the reported issues of game progress loss in GTA Online as well as other technical fixes, tweaks and enhancements is now available for PlayStation 3, and we expect it to be available by tomorrow at the latest for Xbox 360. This title update will resolve the cause of players losing their gameplay progress except for some specific instances where players purchase a vehicle and the save does not occur due to a cloud save failure. A fix for that particular issue is being worked on and we will provide an update as soon as we know when this will be resolved. 
 
Fixes in this title update include:
 
  • Fixes multiple issues causing character deletion or other loss of progress
  • Fixes issues causing infinite loading, infinite sky cams, and missing interface options between jobs
  • Fixes an issue causing the "replay" option to be locked out on certain jobs
  • Fixes an issue where a player would become stuck in the mod garage when respraying a Sanchez motor bike
  • Fixes an issue where the Player became stuck inside Los Santos Customs during Online tutorial flow. 
  • Fixes an issue causing the loss of guns and ammo
  • Fixes issues causing GTA races ending early because of players spawning too far ahead
  • Fixes issues in Last Team Standing where sessions would not progress past the lobby
  • Fixes issues with network errors when joining Last Team Standing using Quick Job
  • Added clarifications around when a player is using a temporary character in GTA Online during Rockstar Cloud server outages
  • Adjusts the monetary penalty for being killed in a One on One match
 
We apologize for the problems some players have been experiencing with lost characters or game progress due to this issue – please stay tuned for updates as we continue to investigate this.
 
In the meantime, please always remember to save your game before leaving GTA Online, otherwise you may lose any progress since your last save – this can be done by exiting back to Single Player through the pause menu. Until downloading the title update above and in order to minimize the chances of any further data loss, if at any point you receive the message “Rockstar Cloud Servers are unavailable”, please do not either select the "Retry" option or create a temporary Character to play GTA Online. Instead, you should exit to GTAV Story Mode and try entering GTA Online again through the menu in Story Mode. Please also stay tuned or subscribe to the GTA Online Status Updates article at the Rockstar Support site for the latest word on common known technical issues and fixes.
 

GTA Online: New Title Update Available and More

Posted on October 5 2013, 3:17am | Author: R* Q | Filed Under: Games, Social Club, Support

A new GTAV title update to address issues in GTA Online is now available for PlayStation 3 and Xbox 360. This title update addresses a number of issues that GTA Online players have been experiencing in the initial days of launch this week, including:
 
  • Fix to address the issue where players were stuck launching a session before the Mall or Nothing race in the online tutorial.
  • Fix to address an issue where bank & cash were deleted incorrectly in some cases.
  • Fix to address incorrect amounts of cash being dropped when the player dies in Missions and Last Team Standing.
  • Fixes an issue where the Character Switch Wheel would disappear after a failed load.
  • Fixes an issue where attempting to enter GTA Online via the Character Switch Wheel caused a black screen.
  • Fixes an issue where temporary characters were overwriting main characters.
  • Fixes an issue where players were losing apartments and the money they spent on them.
  • Fixes an issue that caused Story Mode missions to be missed in some instances.
  • Removes the autosave that occurred when transitioning into GTA Online from within GTAV Story Mode to prevent the chance of Story Mode saves becoming corrupted.
  • Several tweaks to GTA Online including improving overall stability.
 
Also today, we’ve launched the suite of GTA Online features at the Rockstar Games Social Club website including GTA Online player stats, ability to browse, rate and bookmark Jobs to add to your in-game queue to play, Job Playlists and updated Crew pages – as well as the GTA Online Guide which is a growing collection of tips and tutorials we’ll be updating frequently. Stay tuned for more GTA Online Social Club features that we’ll be creating and launching regularly in the weeks and months ahead.


 
You can also check out the newly updated www.rockstargames.com/GTAOnline for an overview of everything from the types of dangerous yet profitable Jobs to pull off to competitive and structured game modes to play and much more. Keep in mind of course that as an ever-growing, persistent and dynamic experience, this is just the start for what you will be able to do in Grand Theft Auto Online long term.
 
Should you continue to experience any other technical problems with GTA Online, please visit the Rockstar Support website where you can subscribe to the GTA Online Launch Status Rockstar Support article or to specific other Support item tickets for automatic updates. You can also report your issues to Rockstar Support on Twitter. Additionally, if you have any constructive gameplay feedback you'd like to share with us, please send it to our GTAOnline@rockstargames.com address where we're actively looking at what you're enjoying in the game so far, along with any suggestions you have for improving the experience.

Social Club Crews

For Max Payne 3 to Grand Theft Auto V and beyond, Crews are groups of Social Club members who form persistent teams to compete and earn rewards in-game and on the Social Club website. Create a Crew or join one now - here are some Crews we've featured in the Crew Cut here at the Newswire:

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Rockstar on Instagram

Follow us on Instagram (rockstargames) to see original photos including events, sneak peeks of collectibles and much more.