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Updated: Scheduled Maintenance this Wed Late Night / Thurs Morn Affecting Social Club and Some Online Multiplayer Services

Posted on August 24 2010, 10:17am | Author: R* Z | Filed Under: Games, Social Club

Update:  All major online components are now fully restored.            

If you are experiencing any additional issues, please make sure to report them to our tech support team at:

Web: www.rockstargames.com/support
Email: RDRSupport@rockstargames.com
Twitter: twitter.com/RockstarSupport

Thank you all for your patience!

***

Just a heads up that there will be some scheduled server maintenance starting this coming Thursday morning August 26th (ie - tomorrow, Wednesday late night) at 1:00 AM Eastern.  This maintenance will unfortunately require some downtime for Social Club services both on the web and in-game, as well as a few other online services for the games as listed below.  We expect this maintenance period to last in the range of 6-12 hours worst case, so expect services to resume as normal no later than 1:00 PM Eastern time on Thursday afternoon.

Our apologies especially to all our late night and early morning multiplayers who may be inconvenienced for a bit.  Please expect the Social Club website, Social Club accounts, and multiplayer matchmaking services for many of our games to be unavailable during this time.

Note that all single-player game modes will remain unaffected during the maintenance period.

Here is a list of specific services that will be affected during our maintenance window:

Red Dead Redemption:

  • Leaderboards
  • SC reg/login
  • Stats Comparison
  • Unlocks
  • Challenges
  • News

Grand Theft Auto IV:

  • Matchmaking
  • Leaderboards
  • Video upload (PC)
  • Login to Social Club App (PC)

Midnight Club Los Angeles:

  • Matchmaking
  • Leaderboards
  • Rate My Ride
  • Screenshot upload

Beaterator:

  • Song Upload/Download

Chinatown Wars:

  • Stats Syncing

Newswire:

  • Posting of comments 

Social Club:

  • Site offline

We will update this thread (as well as our Twitter and Facebook) when maintenance is complete and we are back up. Thanks again all.

  • JPerezzzon October 3 2011, 3:23pmReply
    GTA IV "Social Club unavailable. Play offline or try again later." FOR 2 WEEKS ALREADY. I USED TO PLAY FINE. FIX THIS NOW.
    • FCS_98on July 26 2011, 5:04pmReply
      I have a problem with GTA IV Whenever i try to launch it it says : Social Club unavailable. Play offline or try again. I sent a message on your tech support but nobody helped. What should i do ?
      • DWM101on September 25 2010, 1:49pmReply
        Will there ever be pinkslip racing on Midnite Club LA , and why isnt there already even juiced two had it :S.
        • GtaChronicson September 23 2010, 3:59pmReply
          Thanks rockstar every thing is back to normal and your support team

          ROCKS in my case. thanks thanks and THANKS
          • GtaChronicson September 11 2010, 1:31pmReply
            Is rockstar games going to make another maintenace date and are they doing these updates in row or all togather
            • Evilhassanon September 4 2010, 12:36amReply
              anyone know how to let me play gta 4???
              • bdyer666on September 1 2010, 10:09pmReply
                cool maybe next you will do some maintenance on the game and make a patch for us who cant play more than 5 minutes without it freezing
                • Jayton-A-Thonon August 31 2010, 12:46amReply
                  im having trouble playing MCLA CE online and not online. whenever i try to cruise it says having troble connecting to server check connections but every other game i play online with no probs. it blends the online crowd in with the regular game and i can cruise until a mission pops up and then it freezes me out. can anyone help? thx
                  • R* Yon August 29 2010, 2:31pmReply
                    @DeadMan2210 Thanks - we can help you out with your Midnight Club issue, please send us a message and we'll gladly assist: http://support.rockstargames.com
                    • MUSCLE-CREW-Daveon July 23 2012, 4:47pmReply
                      @R* Y LISTEN UP ROCKSTAR! The whole midnight club LA community has been hurt as of yesterday, peaple cant get online anymore. we have come to the conclusion that theres something wrong with the servers. all online activities have been shut off. we need this to be checked out!
                  • DeadMan2210on August 29 2010, 5:39amReply
                    When I want to join "Rate my Ride" in Mid---ht Club LA it tells me: "The Mid---ht Club La Server is temorary unavailable, Please try again later"
                    Are you still working on it?
                    Sometimes I can join in and upload my car, but when I want to rate other cars the upstanding war--- comes and I have to go back to singleplayer.
                    • R* Yon August 28 2010, 5:59pmReply
                      @Felcio @Robinv1987 @The_Edge_1980 Thanks - best way to get Support and get your questions answered is to visit http://support.rockstargames.com and if you're issue is Red Dead specific, send a message to RDRSupport@rockstargames.com, including your platform and ID.
                      • 123stunningon August 28 2010, 2:35amReply
                        Plz fix the grand theft auto 4 ps3 multiplayer money glitch.....money not saving
                        • Felcioon August 27 2010, 9:35pmReply
                          My GTA4 money is "stuck" since thursday....some guys got the money glitch, gaining the double after switching off then on the console after a multiplayer session. I just play Noose like a zombie over and over again and istead of gain it I lose money. Cool.
                          • Super_Souvlakion August 27 2010, 7:07amReply
                            @OwnerMen
                            It's not an issue about the the Tomahawk. There are some ppl begging R* for indians and canoes which is crazy because they don't fit in the RDR timeline. In fact, I like the Tomahawk.

                            @PC_Lou
                            According to wikipedia (http://en.wikipedia.org/wiki/Native_Americans_in_the_United_States) :
                            ...As United States expansion reached into the American West, settler and miner migrants came into increasing conflict with the Great Plains tribes. These were complex nomadic cultures based on using horses and traveling seasonally to hunt bison. They carried out strong resistance to American incursions in the decades after the American Civil War, in a series of "Indian Wars", which were frequent up until the 1890s.

                            How can you possibly think that the games events take place in 1700? The in-game newspaper, the in-game grave of *SPOILERS*John Marston*SPOILERS* show a different time! Just look at the Red Dead Wiki for the timeline and see for yourself. All you do is react as a crazy idiot.

                            RDR is in 1911-1916 so, Indians with bows are not possible.

                            But this stupid Indian dlc beggings are off-topic anyway so>
                            /thread
                            • Robinv1987on August 27 2010, 6:11amReply
                              hey rockstar, are you still busy with the leaderboards or are you done?
                              I still don't see any change while I have been following since the first minute the maintenence went up.
                              All the people who I've spoken about this maintenence have noticed no changes!
                              the only difference I've seen is far more quiet freeroams, no fake 50's, but I thought it would only be untill 1 p.m. thursday, and it's 12 o clock at ---ht eastern time and still no changes and no updates.
                              I really love your games, especialy red dead redemption, best game I've ever played in my life! but keep your fans updated, we have no clue what you are doing and I'm searching every channel you keep updating but no info.
                              please rockstar you guys are the best with listening to fans, keep us updated.
                              • OwnerMenon August 27 2010, 3:44amReply
                                STOP COMPLAINING ABOUT THE TOMAHAWK ISSUE, IFYOU DONT LIKE IT, DONT BUY IT.

                                Can someone tell me the details of the patch for red dead redeption? Like which unlocks etc.
                                • Alexx022on August 26 2010, 11:06pmReply
                                  I can write in spanish?
                                  • Mistybon August 26 2010, 9:34pmReply
                                    It would have been nice for rockstar to give a heads up to its ps3 members that it might be a good idea to back up their save data to an external hard drive. Today, out of the blue, my screen went black and kicked me out of the game. When I loaded the game again and went to multiplayer, it told me that no mp file existed. I was back at rank ONE. Prior to this corruption, I was FOURTH level of legend, FIVE away from the final badge and my zebra. Hours and hours of gameplay down the drain, along with all of my golden guns, titles, everything. I did notice my trophies and stats are intact. I called the rstar tech line and the guy basically told me too bad. This was really an epic fail on rockstars behalf. I wish they could do something to help out legit players that just get screwed out of the blue. The guy on the phone said this is totally random and has happened to multiple players. So guys, BACK UP YOUR GAMES!!!
                                    • PC_Louon August 26 2010, 8:12pmReply
                                      @Super_Souvlaki: Thanks! You proved my points!!! While you may have some lineage in common, you're certainly no Kojak! I no longer offer free tutoring lessons, so if your mom can afford my services, I'll be glad to walk you through the details. Otherwise, stay in school and study a lot harder! You might start by investing in a pair of spectacles. Students often struggle because they can't read the board. I can hardly imagine it's entirely your intellect, or lack thereof, that's responsible for your ineptness. "The prosecution rests!"
                                      • PC_Louon August 26 2010, 7:39pmReply
                                        @Super_Souvlaki: Thanks! You re-proved my points!!! STUDY A LOT HARDER, SON!!!

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