Rockstar Newswire

Nice to see that almost 2 years later the connection issues still haven't been fixed. Fix the games or fix the servers. Do somethin.

thanks,R i'll try that,already sent an e mail but tifs there a numberi'll give it a ring..

still having the same connection problems with multy player.can not play any of the multy player mini games,gang matches grab the bag ect.
lets me into free roam sometimes but most of the time im left with the load screen with the message connection issues with other players,this happens 3 to 5 times then the screen just freezes and i have to turn it off.

i have sent e mails to rock star gamer support but have not received any reply.i have looked around the internet for a solution without any luck.

was surprised and annoyed to see that this problem has been going on for over a year now with out any fix or clear infomation from rockstar as to when these issues will be fixed.

if anyone has any info on how to fix this problem please leave a comment as rockstar dont seem to care about there exsisting customers..

gamer tag stevester551

the problem is still there for me

P.S. The following message is a copy of an email I've sent to Rockstar Games (it's just a part of it tho since there's a limit of characters and for some reason they don't let us know about that...). If you have any connection problems, are annoyed by any glitch or have any suggestion, please send em an email too and maybe, who knows, they start to pay some attention on their customers.

Thanx to you all!

Dear Rockstar Games and Red Dead Redemption Support Crew

My name is Jaaka (psn ID: Jaakare) and I’m one of the serious players who have been playing Red Dead Redemption since the day it was released. I’ve been playing this game for so long that my I got my name on a few leaderboards top 10 such as: Venter’s Place (1st place – since the very first day, lost if for two weeks when my band went on tour and I couldn’t play but already got the 1st place back), Fort Mercer (3rd place – 1st place for 8 months), Nosalida (8th place), Critchley Ranch (9th place), Crooked Toes (9th place), Scratching Post (7th place), Cueva Seca (3rd place, 1st place for 5 months). I’m also on Top 20 at “Total Points” and Top 30 at “Undead Overrun”.

The reason I’m writing is because I have been talking to some of my friends (psn IDS: Swazie_Gamer, Mambinni, Iphilhower, iStiv, Brhino86, gscheidle, nail19, Cpt_AppIesause, BillyStreetPunk, Cool_C1 and a few others) as well as to random people I’ve met in public games (free roam mostly) and most of them (if not all) have been disapointed with Rockstar Games and Red Dead Redemption due to, obviously, the connection issues we all keep experiencing, some major and minor glitches that have never been fixed and some extra features we all keep dreaming about to be added in free roam games.

I don’t think most people would take their time to write and ask or suggest anything (a few do it tho) but, at least for me, Red Dead Redemption is the best game ever made and closelly followed by GTA IV and LA Noire (not to mention the older releases for different plataforms such as The Warriors, GTA San Andreas, GTA Vice City...) and, for that matter I think that, if I can’t count on Rockstar Games, who has been releasing the best games for so long, than there’s no reason to expect anything good to come out for the newer generations of games. So, from now on, I’m gonna relate some of the issues we have been experiencing as well as glitches and suggestions of simple content that most (if not all) of the community would be pleased to have added to Red Dead Redemption’s world.

1. Connection problems

First of all I’d like to mention that I’ve been playing on a 250GB Playstation 3 as well as on a 160GB Playestation 3, both american consoles and got 3 different disk releases of Red Dead Redemption and all dlc/add on content downloaded on both consoles.
My connection’s speed is about 8mb, cable (direct from the router or modem), Nat 2 type, all Red Dead Redemption’s ports forwarded (as in the instructions I’ve got from Rockstar Games) and both consoles are added to the DMZ section of the routers (when not using directly to a modem). There’s no firewall.

This is not the first time I write in a try to understand and maybe fix the connection issues so I can spend more time playing and less time on red screens but the fact is, even when we (my friends and I) do all the steps we are told to, the problems persist. 2 days ago I had no problems playing with Swazie_Gamer or Brhino86, yesterday I just couldn’t (we tryed for hours). Sometimes I can’t even accept a game invite from my 2nd console (using my wife’s ID) to my 1st console (both using the same connection and router, both added to dmz) but I have no problems playing Lan (using both consoles at the same time). The weird thing that is consuming my mind is that, we all (Me, Mambinni, Swazie_Gamer, Brhino86 ...) can play GTA IV online (as well as other non rockstar) with no problems.
Yesterday I tryed to change my router (all ways possible), used a different console, a different disk, changed my character and title, deleted the save files (copyed them to a pen drive), uninstalled and reinstalled the game and nothing worked. Also got my friends to do it (Swazie_Gamer and Brhino86) so, after all, I’m just lost here and need some help.

If you, rockstar games support crew, have any update in mind please let me know so I can also tell my friends and we can at least, stop trying to fix/change our connections which seems to be already good enough.

2. Major and Minor Glitches

Since the first day the online world of Red Dead Redemption was covered with graphical issues and glitches which, the way I see, were normal and acceptable considering the size of the map and the number of graphical elements acting together.
Some of them seem to be fixed by now (boxes “paying” 1000 XP in Pike’s Basin for an example) but some are still there and, after you see that same glitch or experience that same issue over and over, it starts to be annoying. I’m goint to list a few online glitches.

Radar/Mini Map Issues: For leaderboard scores it’s common to repeat a hideout (for an example) over and over and after some time (maybe about 20 replays) the radar stops working properly and most of the enemies stop appearing. We consider it as a minor glitch since it’s not that hard to leave the hideout and get back to have t

"You must be signed into a valid Xbox LIVE Gamertag and be connected to Xbox LIVE before starting the game up. " Ummm how would i have experienced the problem if i wasn't xonnected to xbox live and using a gamertag? DUHHHHHHH? where is the fix? i am having this problem now after making zero changes.

I fired up red dead redemption and downloaded the new DLC and a game update. But now I can't play with my brother. He has the retail disc version, and I have the Games On Demand version. We played together all the time up until now. Why do I get the message....

Your version of the game is not compatible...etc etc?

Why would you release an update that divides the RDR community in half? Most of my friends have the disc version, and I played with them all the time up until now. Is this a permanent thing, or will I get access to my friends sessions again? Can anyone help me out?

I have the same problem, this is unacceptable.

Im gettin the same issue too its so annoying! it takes a friken long time just to get in a session and its usualy 1 or 2 players i hope theres an update soon or im givin up the game

Rockstars instructions are a load of bollocks! I sent them a message last month! It took them 2 weeks to respond and when they did, they gave me info that I already know! my settings are exactly how Rockstar tells you they should be! and yet nothing! I live abroad and a game of Red dead is like my main form of communication with my friends back home! sure I can still message them and a have a chat but I cant play with them! Ive had Red Dead since last year and only this past couple months Ive had problems! If i'm lucky, I can maybe get into 1 session a week without any problems! This bulls**t needs to be fixed cos I have been a loyal costumer to Rockstar games since the PlayStation 1! hell Ive just recently bought La Noire and all its DLC packs! so if they cant fix this problem for us! why the f**k should we waste our money on their games!!!!!!

Guys I might have found a remedy to this problem that were having with connection issues. I have been chatting with R* on this and found that I got this to work. Try the following for those who have this game on PS3:

Could you please try to delete the games installation from your PS3, to do this:-
- Go to the XMB, this is the first screen you will see when you turn on the PS3 without a game inserted.
- Locating the Game section and then locating the Game Data Utility.
- Delete the game installation from this location (this will not effect your game saves).
- Connect your PS3 to the internet, sign in to the PS Network and re-install the game, when connected to the internet the PS3 will automatically update.
- If you have any DLC content you will have to re-download it from the Playstation Store and install it.

Note: For those who have a Xbox 360 and have this issue try performing the same task for your consoles.

Good luck guys hope this helps!

WOW! More than a year later and still no solution to this problem. I guess RS just moves on with newer game and neglects its customers who have already paid ? One video game company is just as s**tty as the next.

Instead of redemption it should be Called Red Dead Connection

Rockstar my multiplayer profile got damaged and wont load and now i have to startover, and this has happened to almost half of all red dead players and its gay. either you start putting MULTIPLAYER DATA ON YOUR SERVERS or you open repair lobbies where you can rank me back up to the legend 1 rank 38 i ripped my ass for a year to get to.
YOU NEED TO f**kING REPAIR THIS OR I AM STAYING THE f**k AWAY FROM YOUR GAMES AND YOUR PRODUCTS.

Jeff, you and I as well most people are having this issue and its getting really tedious. I know its complicated to play a game, enjoy it, then struggle to have those same experiences only to be daunted by a corrupted systemic issue that has been around for over a year now. I understand that its due to NAT types from a router, or even the provider, firewalls, etc. that can regulate or even postpone online connectivity. Yet I must state it seems ridiculous that I never had any of these problems until recently. My friends and I decided to perform an experiment. Where both in the same town, about a mile away, we both use the same routers, providers, and settings to the "T." We tried to invite ourselves to matches and successfully we met one another then 2 min into it, I was kicked. I was assigned to another game server and played online with a few other guys, I decided to invite my friend and he joined and successfully he was there then 45 seconds later he was kicked. We noticed that we could see our names but not our connectivity levels, speaker icons, level icon, etc. on the server but we could chat with one another for a brief time and then suddenly kicked for the reason of:

"Alert: You were removed from your session and returned to Free Roam due to connection issues with other players"

Its sad really that so many of us are no longer playing read dead redemption unless we decided to have a LAN party, which is out of the question really!

Im tired of trying to figure this problem out and although I wont go and trade in my game, I cant really say anything to my friends who seem likely to. I hope that R* finds a fix for this, I dont have an issue playing online, I have an issue playing with my friends online, we cant meet up in any mode. I've done everything following R*'s directions :

http://support.rockstargames.com/entries/479688-problems-connecting-and-staying-connected-to-red-dead-redemption-s-multiplayer-modes-being-alone-onl

http://support.rockstargames.com/entries/479758-understanding-how-nat-types-affect-online-connectivity

Good luck guys, I hope you find a remedy and soon!

Its getting seriously ridiculous now! , its getting to the point where I cant stay in a session (Free roam, gang matches etc..) for no more than a minute! I'm getting to the point that if it doesn't get sorted out I'm just gonna smash the f**king disk to pieces!